Our staff is composed of trained agents with experience in technical sales or lead generation. Agents are continually updated on new technologies. Educational sessions are held monthly covering new phone and sales techniques. Agents meet with their team captains weekly to review and critique their own recorded calls. Agents are trained on each new project by the Project Manager and Account Manager. Individual agents meet with the Project Manager 2 to 3 times per week to review ongoing projects.

Project leaders work with the assigned team and client representative to:
1) Discuss campaign goals and objectives
2)Develop an understanding of the project, service, or event. Introduce the company and company background
3)Create an understanding of the marketplace and verticals Review scripts
4)Roll play with the team
5)Test script and list prior to project commencement Review recorded call

Better than 90% of our customers come back to us for continued work. Consistent, quality results are the key to our success. Read what some of our clients have to say.